Programme

09.10

Philippe Bovy
Business Development Manager
BELGACOM NETWORK AND SYSTEMS INTEGRATION

From a Telco offering to an ICT offering: how a traditional Telco is moving up the value chain for its corporate customers

• Communication readiness / cost control / business performance: the three pillars of an ICT offering
• Building new services for business customers leveraging convergence of voice and data
• Hosting, housing and storage: benefiting from the outsourcing of enterprise requirements
• Providing 'one-size-fits-all' security offerings that can be customised to suit individual needs
• Deploying new solutions to address vertical markets (e-Gov, e-Health and e-HR)

Hugo Lemmens
CEO
TELENET SOLUTIONS and Executive VP
TELENET GROUP

Putting together a Triple Play offering for enterprise clients with particular attention to SME customers

• Bundling services to answer a range of telco demands and requirements
• Selecting the correct package of value-added services that could drive demand for Enterprise Triple Play: simplicity, a single point-of-contact and increased range of services
• Setting up suitable payment and billing arrangements as the complexity of offerings increases

Combining innovation and strategic partnership for our corporate customers

• Innovation at Bouygues Telecom
• Managing strategic partnership for the benefit of our corporate customers
• Synergies and return on experience

O2 Germany case study: business customer benefits through our new role as an integrated telecommunications provider

• Development from a stand-alone mobile operator to an integrated multimedia provider
• Integrated services and solutions for enterprise customers
• The one-stop-shopping approach - more efficiency by giving "one face to one single supplier"

Lunch

Communications Outsourcing : a practical solution for the all - IP transformation?

• How to tackle the IP transformation in the enterprise : sourcing models
• Which IT services can be included in an ICT scope ?
• Feedback from 10 years experience in Communications Outsourcing
• Introducing innovation in strategic partnerships with clients
  

Enterprise business services in the Polish ICT market

• Identifying the core requirements of a profitable enterprise-orientated operator strategy
• Creating a differentiated, unique identity and service for enterprise customers
• Value-added services and new revenue streams

The rise of M2M and its impact on telco’s

• Defining M2M, the market size and segments
• M2M requirements for new network services
• Strategic reasons why telecoms operators should consider becoming M2M service providers
• Which M2M areas would be of interest and which roles could be adopted?

Solutions of Personal Data Management for Mobile Business Users

• SIM as a key link between MNO and business users   
• Personal Data in the Mobile and impact on ARPU
• Securing and Managing Personal Data
• Adding New Contacts in the Phone Book   
• Concrete Cases and Implementation

Jump to Start of Day One

Delegate registration and coffee

Evolving toward a converged working environment in the enterprise space

Pawel Karlowski
Chief Commercial Officer NETIA

Netia: becoming the partner of choice for enterprises in Poland

• The largest alternative operator on the Polish market
• Netia's network for voice and data
• Services supported by WiMAX technology
• Netia's telehousing services: a Polish alternative for operators
• Innovative and customised telecom solutions for carriers and enterprises

Leonard Pera
Director Carrier Services
T-SYSTEMS SPAIN and Chairman of AUTELSI

The Spanish case: how not to be left behind by convergence

• A strange start
• DSL and cable experiences when targeting enterprise clients
• The convergence of IT, wireless and mobile: what does this mean for the market?
• What comes next?

Developing and deploying enterprise solutions for a fixed-mobile convergent market

• Providing an outline of the Italian market
• Exploring service scenarios for corporate markets
• Innovative service creation for supporting Fixed-Mobile Convergence in the Italian market
• Future perspectives: how are corporate data and voice solutions likely to develop?
• How can multi-radio terminals support this development?

The future of the Internet: overcoming performance limitations

• The dangers of taking the public Internet for granted given the business requirement for high Quality of Service
• Understanding alternative options to deliver speed and new content
• How to take control
• Building a strategy to attract business customers looking for guaranteed performance plus assurance of online revenue

Broadband Telephony: delivering the next generation in enterprise voice services

• The market for VoIP services
• Hosted vs. CPE: which is the way forward?
• Barriers to entry
• Reasons for adoption
• How services can be delivered
• Defining the feature enhancements that enterprises need

Creating a 3G application for global communities: the trials and tribulations of a two year journey - why communities?

• Areas of application: dating, sports, lifestyle
• Defining functionality through focus groups, industry experts etc
• Picking your partners: development, device management, customer care, billing, hosting
• Mitigating the risk: 3G vs 2.5G take up
• Safety and security: ensuring anonymity, moderation      
• Lessons learned

Afternoon refreshments

Providing mobile desktop solutions as a differentiator in the enterprise market

• Defining mobile desktop solutions
• Key technology trends that are driving mobile desktop solutions
• The most important mobile applications
• Operation and management of the solution
• Business models and revenue sources for operators and third parties

Integrated solutions: helping business to change

• Leveraging the advantages of near-shore outsourcing
• End-to-end services – facilitating enterprise integration
• Developing customized enterprise solutions to improve business performance and revenue
• Building consistent managed service offering to enterprise customers