Programme

Jump to start of Day Two

DAY ONE: TUESDAY 26th SEPTEMBER 2006

08:30   Delegate registration and coffee
08:30   Opening remarks from the chair

Making the operator a major player in the enterprise customer segment

09.10

Philippe Bovy
Business Development Manager
BELGACOM NETWORK AND SYSTEMS INTEGRATION

From a Telco offering to an ICT offering: how a traditional Telco is moving up the value chain for its corporate customers

  • Communication readiness / cost control / business performance: the three pillars of an ICT offering
  • Building new services for business customers leveraging convergence of voice and data
  • Hosting, housing and storage: benefiting from the outsourcing of enterprise requirements
  • Providing 'one-size-fits-all' security offerings that can be customised to suit individual needs
  • Deploying new solutions to address vertical markets (e-Gov, e-Health and e-HR)
09:50

Hugo Lemmens
CEO
TELENET SOLUTIONS and Executive VP
TELENET GROUP

Putting together a Triple Play offering for enterprise clients with particular attention to SME customers

  • Bundling services to answer a range of telco demands and requirements
  • Selecting the correct package of value-added services that could drive demand for Enterprise Triple Play: simplicity, a single point-of-contact and increased range of services
  • Setting up suitable payment and billing arrangements as the complexity of offerings increases
10.30   Morning refreshments

Outsourcing and partnered service arrangements to support enterprise clients

11.00 Vincent Maret
Head of Innovation and Strategic Partnerships
BOUYGUES TELECOM

Combining innovation and strategic partnership for our corporate customers

  • Innovation at Bouygues Telecom
  • Managing strategic partnership for the benefit of our corporate customers
  • Synergies and return on experience
11.40 Markus Meukel
Business Cooperations Wholesale and Strategic Partnerships
O2 GERMANY

O2 Germany case study: business customer benefits through our new role as an integrated telecommunications provider

  • Development from a stand-alone mobile operator to an integrated multimedia provider
  • Integrated services and solutions for enterprise customers
  • The one-stop-shopping approach - more efficiency by giving "one face to one single supplier"
12:20 

 

Lunch

Internal processes and systems for a smooth customer experience
13.30 Olivier Grimaldi
Marketing Director
Outsourcing Services

Communications Outsourcing : a practical solution for the all - IP transformation?

  • How to tackle the IP transformation in the enterprise : sourcing models
  • Which IT services can be included in an ICT scope ?
  • Feedback from 10 years experience in Communications Outsourcing
  • Introducing innovation in strategic partnerships with clients
14.10 Damian Biedulski
Head of Marketing for Business Market
TELEKOMUNIKACJA POLSKA

Enterprise business services in the Polish ICT market

  • Identifying the core requirements of a profitable enterprise-orientated operator strategy
  • Creating a differentiated, unique identity and service for enterprise customers
  • Value-added services and new revenue streams
15.20 Kjell Martin Holen
Senior Business Developer
TELENOR

The rise of M2M and its impact on telco’s

  • Defining M2M, the market size and segments
  • M2M requirements for new network services
  • Strategic reasons why telecoms operators should consider becoming M2M service providers
  • Which M2M areas would be of interest and which roles could be adopted?
16:00 Edmond Tuiler
Business Partnership Manager,
Wireless Marketing & Strategy
GEMALTO

Solutions of Personal Data Management for Mobile Business Users

  • SIM as a key link between MNO and business users   
  • Personal Data in the Mobile and impact on ARPU
  • Securing and Managing Personal Data
  • Adding New Contacts in the Phone Book   
  • Concrete Cases and Implementation
16.40   Closing remarks from the chair and end of day one


Jump to Start of Day One

DAY TWO: WEDNESDAY 27th SEPTEMBER 2006
08:30  

Delegate registration and coffee

09.00 Karim Taga
Managing Director
ARTHUR D. LITTLE (Austria)
Opening remarks from the chair

Evolving toward a converged working environment in the enterprise space

09.10

Pawel Karlowski
Chief Commercial Officer NETIA

Netia: becoming the partner of choice for enterprises in Poland

  • The largest alternative operator on the Polish market
  • Netia's network for voice and data
  • Services supported by WiMAX technology
  • Netia's telehousing services: a Polish alternative for operators
  • Innovative and customised telecom solutions for carriers and enterprises
09:50

Leonard Pera
Director Carrier Services
T-SYSTEMS SPAIN
and Chairman of AUTELSI

The Spanish case: how not to be left behind by convergence

  • A strange start
  • DSL and cable experiences when targeting enterprise clients
  • The convergence of IT, wireless and mobile: what does this mean for the market?
  • What comes next?


10:30    Morning refreshments
11.00 Italo Milanese
Senior Project Leader Enterprise Projects
TELECOM ITALIA

Developing and deploying enterprise solutions for a fixed-mobile convergent market

  • Providing an outline of the Italian market
  • Exploring service scenarios for corporate markets
  • Innovative service creation for supporting Fixed-Mobile Convergence in the Italian market
  • Future perspectives: how are corporate data and voice solutions likely to develop?
  • How can multi-radio terminals support this development?
11.40 Kieron O’Brien
CEO
PACKET EXCHANGE

The future of the Internet: overcoming performance limitations

  • The dangers of taking the public Internet for granted given the business requirement for high Quality of Service
  • Understanding alternative options to deliver speed and new content
  • How to take control
  • Building a strategy to attract business customers looking for guaranteed performance plus assurance of online revenue
12:20   Lunch
13.30 Jean-Pierre Goetz
Regional Manager Central and Eastern Europe
DIGITALK Ltd

Broadband Telephony: delivering the next generation in enterprise voice services

  • The market for VoIP services
  • Hosted vs. CPE: which is the way forward?
  • Barriers to entry
  • Reasons for adoption
  • How services can be delivered
  • Defining the feature enhancements that enterprises need
Mobility as the key value-add within the evolving enterprise telecoms platform
14:10 Peter Richards
CEO
MOBESTAR

Creating a 3G application for global communities: the trials and tribulations of a two year journey - why communities?

  • Areas of application: dating, sports, lifestyle
  • Defining functionality through focus groups, industry experts etc
  • Picking your partners: development, device management, customer care, billing, hosting
  • Mitigating the risk: 3G vs 2.5G take up
  • Safety and security: ensuring anonymity, moderation      
  • Lessons learned
14.50  

Afternoon refreshments

15.20 Stein C. Tommer
Director of Business Development
Enterprise Segment
TELENOR

Providing mobile desktop solutions as a differentiator in the enterprise market

  • Defining mobile desktop solutions
  • Key technology trends that are driving mobile desktop solutions
  • The most important mobile applications
  • Operation and management of the solution
  • Business models and revenue sources for operators and third parties
16.00 Kristine Berzina
Corporate Development Director
LATTELEKOM

Integrated solutions: helping business to change

  • Leveraging the advantages of near-shore outsourcing
  • End-to-end services – facilitating enterprise integration
  • Developing customized enterprise solutions to improve business performance and revenue
  • Building consistent managed service offering to enterprise customers
16.40   Closing remarks from the chair and close of conference
     
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